SAP Knowledge Base Article - Preview

3701088 - Understanding data retention policies for monitoring data types in Dynatrace for SAP Commerce Cloud

Symptom

Clarification is needed on default and configurable data retention periods for Dynatrace monitoring data in SAP Dynatrace for SAP Commerce Cloud, specifically for:

  • Service data (distributed traces)
  • Requests and request attributes (services)
  • Real User Monitoring (RUM), including aggregated/non-aggregated user actions and Session Replay
  • Synthetic monitoring
  • Log management and analytics
  • Metric time series data


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Environment

SAP Commerce Cloud

Product

SAP Commerce Cloud all versions

Keywords

dynatrace, data retention policy, distributed traces, rum, synthetic monitoring, log management, analytics, metric time series data, retention periods, licensing dependencies, data volume limits, long-term storage options, metrics api, generate personal access tokens, hybris, CCV2, cloud , KBA , CEC-SCC-CLA-ENV-LOM , Logging and Monitoring , Problem

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