SAP Knowledge Base Article - Public

3701091 - Error "first_name: Invalid value for "first_name", the character length must be smaller than or equal to 25." when submitting E-verify - Onboarding

Symptom

When submitting an E-verify, the following error appears:

"first_name: Invalid value for "first_name", the character length must be smaller than or equal to 25."

Environment

SAP SuccessFactors Onboarding

Cause

Known E-verify limitation

Resolution

This error is a known limitation on E-verify side, where they do not accept first name longer than 25 characters.

To bypass this error the recommendation is to remove elements from the first name until they are no longer 25 characters long.

This should allow you to successfully submit the E-Verify Step.

Keywords

Evf, everify, first name, long, exceed , KBA , LOD-SF-OBX-EVF , Everify , Problem

Product

SAP SuccessFactors Onboarding all versions