Symptom
Participants are unable to enter ratings in the form during the evaluation step.
Environment
SAP Successfactors 360 Reviews
Cause
The subject user does not have login permission under General User Permission.
Resolution
- Add login permission for the subject user under General User Permission.
- Refresh Role-Based Permissions (RBP) in provisioning to sync the permission.
- Launch a new form.
Keywords
evaluation step, form ratings, participants unable to rate, process owner access, en route folder, login permission, role-based permissions, form stuck, refresh RBP, 360 evaluation step, wrong step, form completion , KBA , LOD-SF-MTR-MAP , Routing, Route Maps & Workflows , Problem
Product
SAP SuccessFactors Performance & Goals all versions
SAP Knowledge Base Article - Public