SAP Knowledge Base Article - Public

3701129 - participants are unable to provide ratings in form during evaluation step - 360 reviews

Symptom

Participants are unable to enter ratings in the form during the evaluation step.

Environment

SAP Successfactors 360 Reviews

Cause

The subject user does not have login permission under General User Permission.

Resolution

  1. Add login permission for the subject user under General User Permission.
  2. Refresh Role-Based Permissions (RBP) in provisioning to sync the permission.
  3. Launch a new form.

Keywords

evaluation step, form ratings, participants unable to rate, process owner access, en route folder, login permission, role-based permissions, form stuck, refresh RBP, 360 evaluation step, wrong step, form completion , KBA , LOD-SF-MTR-MAP , Routing, Route Maps & Workflows , Problem

Product

SAP SuccessFactors Performance & Goals all versions