Symptom
Compensation Statement generation is failing for users when the EC fields value contains the "&" character.
Environment
SAP SuccessFactors Compensation
Reproducing the Issue
- Configure an EC string field with value "&"
- Add this field to statement template
- Navigate to Compensation Home.
- Go to Rewards Statements > Generate Statement.
- Generate a statement using the configured template
- Check the job in Monitor Jobs; the job fails
- Verify the error message in Provisioning > Monitor Jobs: "The entity name must immediately follow the '&' in the entity reference."
Cause
This is a Known Issue.
This issue occurs when EC fields value contains "&" character.
Resolution
The fix for this issue is planned to be deployed with the patch 2H 2025 P9. For patch timelines, please review SAP SuccessFactors Patches Knowledge Base
Workaround
1.From the Statement Template editor, remove the EC field.
2.Include custom field from worksheet.
See Also
- SAP SuccessFactors Product Release & Road Map Information
- SAP SuccessFactors Patches Knowledge Base
- KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs
Keywords
KI2H2025, VRP-15805, PTCH-48787, compensation statement, statement generation, &, EC field, entity name, job fails, entity reference
Product
SAP SuccessFactors Compensation 2511
SAP Knowledge Base Article - Public