SAP Knowledge Base Article - Preview

3701243 - Why Order Confirmation(OC) rejection not triggering OC deviation approval workflow in Supply Chain Monitor?

Symptom

When Purchase Order (PO) line item rejected in SAP Business Network, the rejection does not trigger the OC deviation workflow as expected. Instead, SAP Business Network synchronizes the rejection directly to the backend system, resulting in the deletion of the PO.  

Expected Process: Upon rejection of a PO line item, SAP Business Network should trigger an OC Deviation and display it in the Supply Chain Monitor, waiting for approval. This ensures that unapproved changes do not impact backend system records. 


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Product

SAP Business Network for Procurement and SAP Business Network for Supply Chain all versions

Keywords

order confirmation, deviation approval workflow, purchase order rejection, sap synchronization, supply chain collaboration, transaction rules, oc rejection, workaround, customer influence request, deviation approval, supply chain monitor , KBA , SBN-AN-SCC-OC , Supply Chain Collaboration - Order Collaboration , Problem

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