SAP Knowledge Base Article - Preview

3701401 - "Failed to init db connection" error during file upload via express data loader

Symptom

  • Affected file was uploaded in Express Data Loader and failed.
  • Error message from express data loader log: Failed to init DB connection.


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Environment

  • SAP SuccessFactors Sales Performance Management
    • Incentive Management on Legacy Hana

Product

SAP SuccessFactors Incentive Management all versions

Keywords

failed to init db connection, express data loader, file upload error, CDL log error, database connection timeout, HANA server timeout, file processing failure, error message troubleshooting, CDL database issue, file re-upload solution, CDL, Express data loader, express dataloader, hana, timeout, connection, error, job. , KBA , CEC-SAL-COM-CDL , Express Data Loader , CEC-SAL-COM , Incentive Management , Problem

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