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SAP Knowledge Base Article - PreviewSymptom
Campaign was successfully launched and delivered to the recipients as expected; however, can be noticed that all analytics, such as opens, clicks etc.. are showing as zero.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
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Environment
SAP Emarsys Customer Engagement
Product
SAP Emarsys all versions
Keywords
email campaign, no open, no click, sender domain, unconfigured domain, non-sending IP group, From address. , KBA , CEC-EMA-EM , Email , Problem
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