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SAP Knowledge Base Article - PreviewSymptom
When multiple registered products are associated with a single ticket, only one registered product is displayed in the Product section of the Ticket Overview facet, even though multiple products are visible in the Products facet.
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Environment
SAP Cloud for Customer for core applications
Product
SAP Cloud for Customer core applications all versions
Keywords
Main Registered Product, Multiple Registered Products, Ticket Overview Facet, Product Display in Ticket, SAP C4C Ticket Product Issue, Registered Product Visibility , KBA , LOD-LE-IBA-IPO , Installation Point , LOD-CRM-SRP , Service Request Processing , How To
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