SAP Knowledge Base Article - Preview

3701680 - Comparison issue between Owner Technical ID and changed by Technical ID causing notification malfunction

Symptom

Autoflow condition based on "Owner Technical ID" and "Changed By Technical ID " for Opportunity doesn't work.


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Environment

  • SAP Sales Cloud And SAP Service Cloud Version 2
  • SAP Sales Cloud Version 2

Product

SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions

Keywords

Autoflow, Opportunity, Owner Change, Self Assignment, Notification, Technical ID, Limitation , KBA , CEC-CRM-GS , Guided Selling/Opportunity for SAP Sales/Service Cloud , CEC-CRM-AFL , Autoflow for SAP Sales/Service Cloud , Problem

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