Symptom
- Documents from List B must be uploaded when completing the I-9/E-Verify steps in Onboarding
- The new hire must present one document from List A, or one document from List B or one document from List C. If the new hire presents a combination of List B and List C documents, then the List B document must contain a photograph.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Access SAP SuccessFactors Onboarding
- Complete the I-9/E-Verify steps.
- Attempt to proceed without uploading a List B document.
Resolution
The system behavior has been updated to comply with I-9 regulations, requiring now the upload of List B if selected.
The upload of document system behavior:
- If an employee presents a List A document, it is always required to be uploaded.
- If an employee presents a List B document, it is always required to be uploaded. The associated List C document is not required to be uploaded in this case.
- If an employee presents a List B document together with a List C document, and the alternative remote procedure is being used, then both the List B and List C documents are required to be uploaded.
See Also
Keywords
i-9 form, onboarding 2.0, list b document, e-verify, compliance, photograph requirement, sap successfactors onboarding, document upload, i-9 regulations, mandatory upload, list b, list c, onb, obx , KBA , LOD-SF-OBX-I9 , i9 Compliance Form , How To
Product
SAP SuccessFactors Onboarding all versions
SAP Knowledge Base Article - Public