Symptom
When reviewing the text boxes within the Request Feedback popup, only placeholder text is provided instead of describing the purpose of the field:
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- SAP SuccessFactors Continuous Performance Management
- SAP SuccessFactors HCM Suite
Reproducing the Issue
- Log into SuccessFactors
- In the module picker, select Continuous Feedback
- Select Request Feedback
- Labels are not directly above or before each form field to describe the purpose of the field
OR
- Log into SuccessFactors
- On the home page, select Request Feedback
- Labels are not directly above or before each form field to describe the purpose of the field
Cause
This is expected behavior.
Resolution
Because each text box has a title above it, and screen readers can announce the title, a label is already provided which indicates the purpose.
If you think the possibility of different placeholder text would be useful for your business, please share your ideas via Customer Influence Portal for our Product Management team to review. Once you have submitted your idea, other customers and partners can vote for it and your votes help us to prioritize ideas that we will consider for upcoming product releases.
Keywords
text boxes, placeholder text, visible labels, accessibility, screen reader, success factors, cpm, request feedback page, wcag, a11y, form field labels, actions, requests , KBA , LOD-SF-CPM-ACC , SuccessFactors Continous Performance Management Accessibilit , LOD-SF-PLT-QA , Quick Actions , LOD-SF-PLT-WAC , Web Accessibility Control , LOD-SF-CPM-FBK , Achievement Feedback, Get Feedback , LOD-SF-CPM-ADM , Admin Center, RBP. Permissions and Settings , Product Enhancement
SAP Knowledge Base Article - Public