3702262 - Error "exception caught when loading user with index 0" during employee profile creation via odata api

• An error occurs while attempting to create a new employee profile via API using the sequence of five API calls.
• The error message displayed is: "Exception caught when loading user xxxxx. with the index 0."
• The issue is specific to a particular ID used as personIdExternal and userId.
• Required permissions were granted to the API user, and the API calls were functioning correctly until the day before the issue occurred.

Successfactors 
Odata V2

1. Initiate the creation of a new employee profile via API using a sequence of five API calls.
2. Use the specific ID xxxxx as personIdExternal and userId.
3. Observe the error message: "Exception caught when loading user xxxxx. with the index 0."

The value xxxxx has already been used as ASSIGNMENT_ID_EXTERNAL by userID xxxxx.

You can use the convertAssignmentIdExternal function import to change the assignment ID of a user.

An assignment ID is an identifier assigned to the work relationship between a person and the company. The relationship could be an employment relationship, contingent relationship, pensioner relationship, intern, global assignment, or others.

This example shows how to change the assignment ID of a single user.

https://<API-Server>/odata/v2/convertAssignmentIdExternal? oldAssignmentIdExternal='abc123'&newAssignmentIdExternal='xyz456'

GUIDE: convertAssignmentIdExternal function import

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