SAP Knowledge Base Article - Preview

3702262 - Error "exception caught when loading user with index 0" during employee profile creation via odata api

Symptom

  • An error occurs while attempting to create a new employee profile via API using the sequence of five API calls.
  • The error message displayed is: "Exception caught when loading user xxxxx. with the index 0."
  • The issue is specific to a particular ID used as personIdExternal and userId.
  • Required permissions were granted to the API user, and the API calls were functioning correctly until the day before the issue occurred.


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Environment

Successfactors 
Odata V2

Product

SAP SuccessFactors HCM Suite 2511

Keywords

odata api, employee profile creation, exception caught, index 0, assignment_id_external, userId, personIdExternal, API error, SAP SuccessFactors, integration, troubleshooting, error message, database check, check tool, API sequence, convertAssignmentIdExternal , KBA , LOD-SF-INT-ODATA , OData API Framework , Problem

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