Symptom
There are few alerts stuck/blocked under the 'In Progress' tab in Admin Alerts page. However, there is no option available to take action on those alerts.
Environment
SAP SuccessFactors Employee Central: Position Management
Reproducing the Issue
- Login to instance.
- Navigate to Admin Alerts page.
- Open any admin alert like Position Follow-Up Processes.
- Check for any alerts under the 'In Progress' tab.
- There is no option to take Action on the alerts.
Cause
Alerts under 'In Progress' tab cannot be actioned.
Resolution
To remove the stuck alerts, please run the check 'AdminAlertInExecutionCleanup' under Check Tool-> System Health->Application-> Check Tool and run the quick fix. This would move the stuck alerts to the 'New' tab from where the alerts can be actioned.
See Also
Keywords
Admin Alerts, In Progress admin alerts, Delete option, Actions, AdminAlertInExecutionCleanup, stuck alerts, blocked alerts , KBA , LOD-SF-EC-POS-OBJ , Object Configuration & Rules , How To
SAP Knowledge Base Article - Public