SAP Knowledge Base Article - Preview

3702347 - Error 403042 encountered during login attempts in android application using gigya.accounts.login

Symptom

  • Users report receiving error code 403042 when attempting to log in with correct username and password.
  • The application frontend displays the error message "username or password error" associated with error code 403042.
  • No corresponding records are found in the user's audit log.


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Environment

  • SAP Customer Data Cloud
  • Mobile SDK (Android, Native Screen-Sets)

Product

SAP Customer Data Cloud all versions

Keywords

CDC mobile sdk, error 403042, login failure, active session token, gigya.accounts.login, android application, session management, logout mechanism, CDC SDK , KBA , CEC-PRO-MOB , Mobile (Swift, Android, Native Screen-Sets) , Problem

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