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SAP Knowledge Base Article - PreviewSymptom
- The mobile application allows users to log in using variations of the Company ID that include uppercase and lowercase letters.
- The web version only accepts the Company ID in lowercase, which is the correct value defined for the company.
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Environment
- SAP SuccessFactors HCM Suite
- SAP SuccessFactors Mobile
Keywords
successfactors, company id, mobile app login, case sensitivity, web version login, login inconsistency, uppercase, lowercase, capitalization, mobile activation, user confusion, documentation, mobile, , KBA , LOD-SF-PLT-MOB , Mobile Issues , LOD-SF-PLT-CID , Company ID Change , LOD-SF-PLT , Platform Foundational Capabilities , Problem
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