SAP Knowledge Base Article - Public

3702448 - Manage career site builder redirects to home page - Recruiting Marketing

Symptom

When accessing "Manage Career Site Builder" via Admin Center, the system redirects the user to the home page instead of Career Site Builder (CSB).

Environment

SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

  1. Navigate to Admin Center
  2. Select "Manage Career Site Builder".
  3. Observe that the system redirects to the home page instead of Career Site Builder (CSB).

Cause

Integration settings are incomplete.

Resolution

The Deployment Datacenter must be populated with the Datacenter of the Bizx Co ID in CSB under Settings/ Site Configuration/Site integration.

See Also

Refer to: KBA KB0018238 - Security Key - Troubleshooting Tips - Recruiting Marketing

Refer to: KBA KB2430188 - Troubleshooting Career Site Builder Access Issues

Refer to: KBA 2891760 - Issue to Recruiters - Error message getPersonUUID

refer to : KBA 3561327 - Users sent to Home page instead of CSB and Error Status 403 in Export Automated Logs - Recruiting Marketing

Keywords

career site builder, CSB access issue, redirect to home page, RMK permissions, recruiter synchronization job, security key length, provisioning settings, RMK enable, RMK disable, userSync error, HTTP error 403 , KBA , LOD-SF-RMK-CSB-RBP , CSB Role Based Permissions , Problem

Product

SAP SuccessFactors Recruiting all versions