Symptom
When accessing "Manage Career Site Builder" via Admin Center, the system redirects the user to the home page instead of Career Site Builder (CSB).
Environment
SAP SuccessFactors Recruiting Marketing
Reproducing the Issue
- Navigate to Admin Center
- Select "Manage Career Site Builder".
- Observe that the system redirects to the home page instead of Career Site Builder (CSB).
Cause
Integration settings are incomplete.
Resolution
The Deployment Datacenter must be populated with the Datacenter of the Bizx Co ID in CSB under Settings/ Site Configuration/Site integration.
See Also
Refer to: KBA KB0018238 - Security Key - Troubleshooting Tips - Recruiting Marketing
Refer to: KBA KB2430188 - Troubleshooting Career Site Builder Access Issues
Refer to: KBA 2891760 - Issue to Recruiters - Error message getPersonUUID
refer to : KBA 3561327 - Users sent to Home page instead of CSB and Error Status 403 in Export Automated Logs - Recruiting Marketing
Keywords
career site builder, CSB access issue, redirect to home page, RMK permissions, recruiter synchronization job, security key length, provisioning settings, RMK enable, RMK disable, userSync error, HTTP error 403 , KBA , LOD-SF-RMK-CSB-RBP , CSB Role Based Permissions , Problem
SAP Knowledge Base Article - Public