SAP Knowledge Base Article - Public

3702615 - Manager assignment workflow incorrectly displays the assignment type ID instead of its description after selection

Symptom

SAP SuccessFactors Learning displays an inconsistency in the manager assignment workflow. In the first step, managers select the assignment type by its description; in the next step, the system shows the assignment type ID instead of the description. 

Environment

SAP SuccessFactors Learning suite

Reproducing the Issue

1. In the manager assignment workflow, select the assignment type using the assignment type description during the first phase. 
2. Observe the system displaying the assignment type ID in the second phase instead of the description.

Cause

Expected Behavior.

Resolution

This is expected behaviour across the LMS application, including admin workflows. The description and ID are shown in the previous step to provide context to the user; in the overview step, only the ID is displayed. Within the LMS, IDs serve as the primary identifier for many entities.

Keywords

SAP SuccessFactors Learning, inconsistency in manager assignment workflow, assignment type, assignment type ID  , KBA , LOD-SF-LMS-CHM , Course Home , Problem

Product

SAP SuccessFactors Learning 2505