SAP Knowledge Base Article - Public

3702632 - The Start Time/End Time/duration of Time Recording object changed via business rule is updated after refreshing time sheet UI

Symptom

A business rule is configured for the Time Recording object to set the start time or end time.
Upon saving the entry, start time / end time /duration remained the original value and the updated value only showed after refreshing the time sheet UI. 

Environment

SAP SuccessFactors Time Tracking

Reproducing the Issue

Scenario A: 

  1. Create an Evaluate rule for the Time Recording object to set the start time as 8:00 AM. 
  2. Navigate to the time sheet of a clock-time recorder, create a new attendance with start time 08:02 AM. 
  3. Observe that the start time of saved entry is still 08:02 AM.
  4. Refresh the timesheet UI and observe the start time of the time recording being updated as 08:00AM.

Scenario B: 

  1. Create an Evaluate rule for the Time Recording object to set the duration as 8 hours. 
  2. Navigate to the time sheet of a duration recorder, create a new 3 hours attendance.
  3. Observe that the duration of saved entry is still 3 hours. 
  4. Refresh the timesheet UI and observe the duration of the time recording being updated as 8 hours. 

Cause

This is expected behavior as of now. 

Resolution

Please raise an enhancement request if the behavior is required to change. 
You may refer to KBA 2090228 - How to Submit Ideas for SAP SuccessFactors Products

See Also

KBA 2090228 - How to Submit Ideas for SAP SuccessFactors Products

Keywords

start time, end time, business rule not triggering, time rounding, time sheet UI, time recording, tms , KBA , LOD-SF-TTR-TMS , Time Sheet , Product Enhancement

Product

SAP SuccessFactors Time Tracking all versions