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SAP Knowledge Base Article - PreviewSymptom
The global search functionality does not return results when searching for customers (e.g. individual customer) using their address details.
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Environment
SAP Sales and Services Cloud Version 2
Product
SAP Sales Cloud and SAP Service Cloud Version 2 all versions
Keywords
global search, individual customer, address search, extensibility administration, searchable fields, street name, house id, tenant-level configuration, search functionality issue. , KBA , CEC-CRM-IND , Individual Customer for SAP Sales/Service Clou , How To
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