3702877 - Error when retriggering more than 1000 reallocation alerts at the same time - SAP SuccessFactors Employee Central Time Off

Symptom

An issue occurs when retriggering more than 1000 reallocation alerts at the same time. The alerts remain stuck in status 'In Process' and cannot be changed.

Environment

SAP SuccessFactors Employee Central 2H 2025

SAP SuccessFactors Employee Central Time Off 2H 2025

Reproducing the Issue

Go to admin alerts and check for Reallocate Absences
Try to run more than 1000 alerts
See that many alerts remain stuck in status 'In Process' and cannot be changed

Cause

This is a Known Issue.

Resolution

The fix for this issue is planned to be deployed on 1H 2026 release.

For release timelines, please review SAP SuccessFactors Product Release & Road Map Information.

Workaround

As a workaround to process your admin alerts we propose to put them back in the new state and retrigger the reallocation in batches of 500.

To do this please export them via the Import and Export Data UI. The Generic Object is "Absence Reallocation Alert".
For all the alerts where the status is "IN_EXECUTION" change it to "NEW" and completely remove the data in the blockedUntil field.
Import the file with Purge Type Increment Load.

After that all the alerts should be in the Unassigned column again and you can start retrigger them in batches of 500.

To quickly select multiple alerts without selecting all of them, click the first alert, then Shift-click one further down to select everything in between. You could also filter by properties such as start date.

After retriggering there might not be all alerts cleared because some of them can be valid alerts, which shouldn't clear and need to be resolved manually.

Keywords

KI2H2025, TIM-55725, Admin Alerts, Time Off, Time Off Alerts, Absence Reallocation Alert, In progress, Alerts stuck, Time accounts, Absences. , KBA , LOD-SF-EC-TIM-UI , Team Absence Calender/ Workbench/ ESS UI's , Known Error

Product

SAP SuccessFactors HCM Core 2505