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SAP Knowledge Base Article - PreviewSymptom
You notice that within the Timeline of a Contract Account, most events are displayed with the text as "Document Posted" instead of specific events for each type of document.
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Environment
SAP Service Cloud Version 2 - Utilities Add-On.
Product
SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2, utilities add-on all versions
Keywords
Timeline, Contract Account, CA, Utilities, Document, Document Posted, Timeline Events, Event, Events, Generic, V2, Version 2, SAP Service Cloud Version 2, Timeline Tab, , KBA , CEC-CRM-UTIL , Utilities for SAP Sales/Service Cloud , How To
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