3702944 - Token not displayed in custom MDF Alert Message notification

• A configured token is missing from the email notification generated by an Alert Message for a custom MDF object.
• The token does not appear in the workflow notification for a custom MDF object.

SAP SuccessFactors HCM Suite

• The rule alert is configured to be triggered on a child object instead of the parent object.
• In Configure Object Definitions, the AlertMessage object does not have a maximum length defined for the alertDescription field.
• The configured token is not supported.

• Ensure that the rule alert is configured on the parent object, not on a child object.
• In Configure Object Definitions, search for the AlertMessage object and verify that the alertDescription field has a maximum length of 4000 configured.
• Confirm that the configured token is supported. The list of supported tokens is available in SAP Help Creating Legacy Alert Messages. Any other token that is not listed in the SAP Help page is not supported and will not be displayed. 

• SAP Help Creating Legacy Alert Messages
• 2087503 - Customizing Email Notifications Default Template Text
• 3434427 - Token [[SUBJECT_USER]] not showing on Alert Message [Custom MDF]

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