Symptom
- Candidate profiles are not anonymized after declining the Data Privacy Consent Statement (DPCS).
- Candidates remain in the "New Application" status even after declining the DPCS.
- Recruiters are able to proceed with candidates despite the declined DPCS status.
- CDC feature is enabled
Environment
SAP SuccessFactors Recruiting
Reproducing the Issue
- Navigate to the external career site.
- Create an account and apply for any job.
- Accept the Data Privacy Consent Statement (DPCS) during the application process.
- Log in to the candidate account and decline the DPCS via the "Manage Account" section.
- Observe that the candidate profile is disconnected but not deleted or anonymized.
- Check the talent pipeline status; the candidate remains in "New Application" status.
- Verify that recruiters can proceed with the candidate despite the declined DPCS.
Cause
The issue is related to the CX Apply Page functionality not properly handling candidate anonymization after the DPCS is declined.
Resolution
A fix is currently being tested by Engineering
Deployement will be made by the next release :
Preview: Monday 13th April
Production: Friday 15th May
See Also
- 2858457 - How to prevent candidates that have not accepted Data Privacy to display in any Candidate Search - Recruiting Management.
- 2693621 - What happens to Forwarded applications when the candidate profile is deleted by admin/candidate/DPCS - Recruiting Management.
- 3557020 - DPCS 2.0 - How candidates can decline the Data Privacy Consent Statement - Recruiting Management.
Keywords
data privacy, consent statement, DPCS, anonymization, candidate profile, recruiting management, new application status, CX Apply Page, talent pipeline, SAP SuccessFactors, RCM-158311, revoke, release, CDC, Candidate Experience , KBA , LOD-SF-RCM-CAN-CX , Candidate eXperience redesigned , Problem
Product
SAP SuccessFactors Recruiting all versions
SAP Knowledge Base Article - Public