SAP Knowledge Base Article - Preview

3703033 - Multiple records issue for same customer on single file in SAP Agent Performance Management

Symptom

  • Multiple records for the same customer on one file are not working as expected.
  • Clarification is sought regarding the expected behavior and posting requirements when handling multiple records for the same customer on the same file.
  • Error message: "The UPDATE statement conflicted with the FOREIGN KEY constraint 'FK_CustomerMatch_TranHead'."


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Environment

  • SAP Sales Performance Management
  • Agent Performance Management 

Product

SAP Agent Performance Management all versions

Keywords

multiple records, same customer, single file, foreign key constraint, FK_CustomerMatch_TranHead, posting requirements, expected behavior, bug, workaround, ProductCategoryD, null values, non-null values, version 2605, INS-38161 , KBA , CEC-SAL-APE , Agent Performance Management , Problem

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