SAP Knowledge Base Article - Public

3703065 - Button "Update output item" is greyed out in Manage Sales Orders/Manage Sales Quotation Version 2

Symptom

After creating a Sales Order/Quotation in the Manage Sales Orders/Sales Quotations version 2 app, the button "Update Output Item" is now greyed out.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Go to the Manage Sales Orders/Manage Sales quotations version 2 apps.
  2. Create a Sales Order/Quotation.
  3. Go to the "Output Item" tab and notice that the button "Update output item" is working normally.
  4. Finish the creation of the document by clicking in the "save" button.
  5. Click in the "edit" button and check that now, even when in Edit mode the button is greyed out.

Cause

The update button is only available before a sales order/quotation number is generated.

Once the document is created the sales order/quotation, the system updates the output items automatically.

Resolution

Update the output items before finishing the creation of the sales documents.

See Also

Keywords

output, update, item, grey, button, manage, sales order, quotation, change, edit, save, create, display,  , KBA , SD-SLS-GF-OC-2CL , S/4HANA: Output Control on Sales Documents (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions