SAP Knowledge Base Article - Public

3703080 - Unable to Remove User Directly From User Management in Process Governance

Symptom

  • Unable to delete user from Process Governance
  • The "Remove" button in Process Governance user management is disabled, preventing direct removal of users from Process Governance.

Cause

Because Central User Management is being used, the "Remove" button under actions in Process Governance user management is disabled. This is expected even for Administrators. 

Resolution

    To remove a user from Process Governance:

    1. Navigate to Collaboration Hub.
    2. Go to "Settings" and select "User Management".
    3. Un-assign the license for Workflow Accelerator (Process Governance) for the user.
    4. A synchronization will occur in the background, and the user will be removed from Process Governance.

    See Also

    Keywords

    process governance, user management, update user name, synchronize user, remove user, disabled remove button, central user management, workflow accelerator, collaboration hub, user settings, user ID discrepancy, naming convention update , KBA , BPI-SIG-CA-AWF , Approval Workflow for SAP Signavio , Problem

    Product

    SAP Signavio Process Governance all versions