Symptom
Users are unable to access Manage Career Site Builder from Admin Center.
The error message is: Please check that you have the correct permissions granted for Manage Career Site Builder and RMK Recruiter SSO.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Recruiting Marketing
Reproducing the Issue
- Attempt to access the Career Site Builder option from Admin Center.
- Observe the error displayed, preventing access.
Cause
Missing Recruiter RMK SSO permissions for the user attempting to access Career Site Builder.
Resolution
Ensure that CSB Role-Based Permissions (RBP) are enabled for the instance and the user has been granted Recruiter RMK SSO permissions.
Note that Recruiter Sync runs once a day; it may take up to 24 hours for the permissions to sync and take effect. After granting permissions, wait for the next sync cycle to confirm access.
See Also
2748680 - Role Missing Permissions error accessing Manage Career Site Builder - Recruiting
2600159 - How to grant users access to Career Site Builder from Admin Center – Recruiting Marketing
Keywords
RMK, Recruiting Marketing, career site builder, recruiter RMK SSO permission, missing permissions, access error, CSB role-based permissions, RBP sync, manage career site builder , KBA , LOD-SF-RMK-CSB , Career Site Builder , Problem
SAP Knowledge Base Article - Public