SAP Knowledge Base Article - Public

3703205 - Error accessing Career Site Builder due to missing Recruiter RMK SSO Permission - Recruiting Marketing

Symptom

Users are unable to access Manage Career Site Builder from Admin Center.

The error message is: Please check that you have the correct permissions granted for Manage Career Site Builder and RMK Recruiter SSO.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

  1. Attempt to access the Career Site Builder option from Admin Center.
  2. Observe the error displayed, preventing access.

Cause

Missing Recruiter RMK SSO permissions for the user attempting to access Career Site Builder.

Resolution

Ensure that CSB Role-Based Permissions (RBP) are enabled for the instance and the user has been granted Recruiter RMK SSO permissions.

Note that Recruiter Sync runs once a day; it may take up to 24 hours for the permissions to sync and take effect. After granting permissions, wait for the next sync cycle to confirm access.

See Also

2748680 - Role Missing Permissions error accessing Manage Career Site Builder - Recruiting

2600159 - How to grant users access to Career Site Builder from Admin Center – Recruiting Marketing

Keywords

RMK, Recruiting Marketing, career site builder, recruiter RMK SSO permission, missing permissions, access error, CSB role-based permissions, RBP sync, manage career site builder , KBA , LOD-SF-RMK-CSB , Career Site Builder , Problem

Product

SAP SuccessFactors Recruiting all versions