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3703262 - Error "HTTP Status 500 – Internal Server Error" occurs when accessing SAP Business One Browser Access

Symptom

  • When attempting to open SAP Business One Browser Access, the error "HTTP Status 500 – Internal Server Error" is displayed. 
  • The runtime logs(C:\ProgramData\SAP\SAP Business One\Log\SAP BusinessOne BAS GateKeeper/dispatcherService.log) of SAP Business One Browser Access service show the following error: 
     
    {"@timestamp":"2026******","level":"ERROR","thread_name":"Dispatcher Server Initializer","logger_name":"com.sap.bsld.httpDispatcher.core.DispatcherServerBuilder","message":"Error on loading dispatcher implementation classes","stack_trace":"c.s.b.s.o.c.e.B1SDKHttpException: {"error":"invalid_client","error_description":"Client authentication with signed JWT failed: Token was issued in the future"}\r\n\tat c.s.b.s.o.c.h.HttpClientAgent.generateResult(HttpClientAgent.java:635)\r\n\tat 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 


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    Environment

    SAP Business One

    Product

    SAP Business One 10.0 ; SAP Business One 10.0, version for SAP HANA

    Keywords

    SAP Business One Browser Access, HTTP Status 500, Internal Server Error, Client authentication with signed JWT failed , KBA , SBO-BC-BRW , Browser Access , How To

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