Symptom
- Currently, the SAP Analytics Cloud (SAC) Excel Add-In cannot display data from a Datasphere tunnel live connection.
- The Datasphere tunnel live connection does not appear in the "Select Data Source" dialog within the SAC Excel Add-In.
- The Datasphere direct live connection is visible.
Environment
SAP Analytics Cloud, add-in for Microsoft Office
Reproducing the Issue
- Open the SAP Analytics Cloud Excel Add-In.
- Sign in to the SAC tenant.
- Click "Add Table".
- In "Select Data Source" dialog, attempt to select a tunnel live connection.
- Notice that the tunnel live connection is not visible under the SAP Datasphere section.
Cause
Feature enhancement.
Resolution
This feature is now available as of the 2026 QRC2 release.
However, a limitation has been identified and is currently being tracked in SAP Note 3754750 - Known Limitation - SAP Excel Add-in with certain SAP Datasphere Tunnel Connection:
- "
If your SAC tenant was provisioned as part of a Business Data Cloud (BDC), the Add-in will fail to load spaces and data sources for the automatically created SAP Datasphere connection with the following error:
"An error occurred while loading the data sources of system SAPSRC. Therefore, no data sources can be shown."
In the network trace the following error is visible: "Failed to build requestContext: Invalid connectionName in requestContext."
"
See Also
Keywords
SAC Excel Add-In, tunnel live connection, direct live connection, data source selection, analytic models, SAP Analytics Cloud, SAC add-in, live connection issue, connection visibility, data analyzer menu, connection type, DWC-Live, DWC-Tunnel live, DSP, DS, DWC , KBA , LOD-ANA-OF-XLA , SAP Analytics Cloud, add-in for Microsoft Office , Product Enhancement
SAP Knowledge Base Article - Public