SAP Knowledge Base Article - Public

3703347 - Duplicate Skill entries in Team View in Growth Portfolio

Symptom

Duplicate entries for a skill appear in Team View when viewing all skills for Direct Reports, but only one entry is visible in the direct report's Growth Portfolio.

Environment

SAP SuccessFactors Talent Intelligence Hub

Reproducing the Issue

  1. Proxy as manager with direct reports
  2. Navigate to "Growth Portfolio"
  3. Navigate to "Team View"
  4. Observe that a skill appears twice in the "Team View".
  5. Navigate to the direct report's Growth Portfolio
  6. Observe that the skill is only present once there
  7. Navigate to "Manage Talent Intelligence Hub"
  8. Observe that an attribute type has been set to "inactive"

Cause

Simply disabling an attribute type will NOT remove the actual data from an employee's Growth Portfolio if there is already an attribute type there which is being disabled, it will only make it invisible. However, it will not make it invisible in Team View, thus causing duplicate rows to appear in it.

Resolution

Investigate which direct reports still have an inactive attribute type in their Growth Portfolio either by re-activating the inactive attribute type, or by creating a Story report in Growth Portfolio domain and filter for the inactive attribute type.

After finding the direct report, remove the attribute from their Growth Portfolio.

Keywords

duplicate skill entries, growth portfolio, talent intelligence hub, team view, skill duplication, job profiles, SAP SuccessFactors, duplicate skills in Team View , KBA , LOD-SF-TIH-POR , Growth Portfolio , How To

Product

SAP SuccessFactors HCM Suite 2511