Symptom
The Outlook add-in for users to provide continuous feedback reached end of development and maintenance on May 16, 2025, and will be deleted on May 15, 2026.
Resolution
Deprecation Details
As of 1H 2025, we no longer developed and maintained the feature for users to provide feedback through the add-in on the Outlook toolbar due to minimal usage. We will eventually delete this feature on the production release date of 1H 2026.
To give feedback, users already have multiple alternative ways, for example, from the Continuous Feedback module page or through Quick Actions on the home page directly within the SAP SuccessFactors system. They can also use the quick actions in Microsoft Teams to send feedback to others.
Additional Resources
For more information about Continuous Feedback, refer to Continuous Feedback.
For more information about configuring Give Feedback quick action on the home page of SAP SuccessFactors system, refer to Continuous Performance Management on the Home Page.
For more information about configuring Give Feedback quick action in Microsoft Teams, refer to Continuous Performance Management Quick Actions in the SAP SuccessFactors App.
See Also
Deprecation of Microsoft Outlook Add-in for Providing Continuous Feedback | SAP Help Portal
Enabling Features in Continuous Performance Management | SAP Help Portal
Keywords
SF, SuccessFactors, CPM, Continuous Performance Management, Ask for Feedback, give feedback, feature, add-in, Microsoft, Outlook, deprecation, 1H2025 , KBA , LOD-SF-CPM-INT , Integrations & Intelligent Services, EC, PM, etc. , How To
SAP Knowledge Base Article - Public