Symptom
- Income tax declaration card under the Job Data category in the Latest People Profile is not visible and displays the error message: "Looks like something went wrong. Please try again. If the issue persists, contact your system administrator. Error Code: 503."
- Clicking the '?' button shows the error: "Tax Regime configuration is missing in the Declaration Type."
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
- SAP SuccessFactors HCM Suite
- SAP SuccessFactors Employee Central
Reproducing the Issue
- Navigate to the employee profile.
- Access the Job Data category in the Latest People Profile
- In the Standard Income Tax Declaration card observe the error message: "Looks like something went wrong. Please try again. If the issue persists, contact your system administrator. Error Code: 503."
- Click the '?' button and observe the error: "Tax Regime configuration is missing in the Declaration Type."
Cause
The error code 503 occurs because the Tax Regime configuration is missing in the Declaration Type.
Resolution
Follow the steps outlined in the SAP Help Portal guide titled "Creating a Tax Regime Declaration Type
- Navigate to Manage Data
- In the "Create New" field search Declaration type
- In the Code field, enter TAX_REG
- In the Declaration Name field, enter Tax Regime
- Click Save
After that the error should no longer show when checking Income Tax Declaration
See Also
Keywords
error code 503, income tax declaration, latest people profile, tax regime configuration, declaration type missing, job data category, visibility issue, error message, tax declaration card, SAP SuccessFactors, Tax Regime configuration is missing in the Declaration Type, TAX , KBA , LOD-SF-EC-TAX , Income Tax Declaration , Problem
SAP Knowledge Base Article - Public