SAP Knowledge Base Article - Public

3703510 - Error code 503 displayed on income tax declaration card in latest people profile

Symptom

  • Income tax declaration card under the Job Data category in the Latest People Profile is not visible and displays the error message: "Looks like something went wrong. Please try again. If the issue persists, contact your system administrator. Error Code: 503."
  • Clicking the '?' button shows the error: "Tax Regime configuration is missing in the Declaration Type."

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

  • SAP SuccessFactors HCM Suite 
  • SAP SuccessFactors Employee Central 

Reproducing the Issue

  1. Navigate to the employee profile.
  2. Access the Job Data category in the Latest People Profile
  3. In the Standard Income Tax Declaration card observe the error message: "Looks like something went wrong. Please try again. If the issue persists, contact your system administrator. Error Code: 503."
  4. Click the '?' button and observe the error: "Tax Regime configuration is missing in the Declaration Type."

Cause

The error code 503 occurs because the Tax Regime configuration is missing in the Declaration Type.

Resolution

Follow the steps outlined in the SAP Help Portal guide titled "Creating a Tax Regime Declaration Type

  1. Navigate to Manage Data 
  2. In the "Create New" field search Declaration type 
  3. In the Code field, enter TAX_REG
  4. In the Declaration Name field, enter Tax Regime
  5. Click Save

After that the error should no longer show when checking Income Tax Declaration

See Also

Refer to: Creating a Tax Regime Declaration Type | SAP Help Portal

Keywords

error code 503, income tax declaration, latest people profile, tax regime configuration, declaration type missing, job data category, visibility issue, error message, tax declaration card, SAP SuccessFactors, Tax Regime configuration is missing in the Declaration Type, TAX , KBA , LOD-SF-EC-TAX , Income Tax Declaration , Problem

Product

SAP SuccessFactors Employee Central all versions