3703594 - Mandatory Fields can be bypassed when CX Apply is enabled - Recruiting Management

This article describes a known issue in CX Apply or New Candidate Experience wherein:

• Candidates can bypass required or mandatory fields.
• Candidates are able to save applications even after removing answers from required or mandatory fields.
• Candidates can submit the application (on initial application) without errors even when required or mandatory fields are not populated.

SAP SuccessFactors Recruiting Management

Scenario 1:

1. Candidates apply to a requisition when CX Apply is enabled.
2. Ignore or bypass the answer from a required question in the application.
3. Candidate will be able to submit the application and ultimately apply to a requisition without errors. 

Scenario 2:

1. Candidates apply to a requisition when CX Apply is enabled.
2. Edits the application. 
3. Ignore, bypass, or remove the Answer from a required question in the application.
4. Candidate will be able to re-submit the application without errors. 

Scenario 3:

Customer has an Application Change rule applied on the requisition.

Recruiting Engineering has separate investigations on the 3 scenarios.

Scenario A. Whether your customer has multi-stage application enabled, and candidates can submit on initial application while bypassing required fields. 

• Status: Initial Investigation

Scenario B. Whether your customer has multi-stage application enabled, and candidates can edit their submitted application and remove their answers on required fields.

• Status: Investigating root cause and preparing for a patch. 

Scenario C. Whether the customer has an application change rule that affects the CX Apply flow.

• Status: Patch Creation In-Process
• Cause: There is a race condition which leads to the on change rule execution getting a lower priority to the Next Button's request flow which was causing some inconsistencies. 

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