3703606 - Blank screen when accessing HTML5 applications in Work Zone

• Users are unable to access HTML5 applications Zone Zone.
• Application fails to load, displaying a blank screen or infinite loading spinner.
• The error message "net::ERR_BLOCKED_BY_ORB" is observed in the network trace for the request to "https://sapui5.hana.ondemand.com/<SAP_UI5_VERSION>/resources/XXX". Example: "https://sapui5.hana.ondemand.com/1.71.64/resources/sap-ui-core.js".
• When accessing the URL that failed with "net::ERR_BLOCKED_BY_ORB" error, the "The requested UI5 version is outdated and has been removed" message is displayed.
• The requested SAPUI5 version is outdated and has been removed.
• Checking the site JSON, it is possible to see that the affected application has the sap-ui-version parameter maintained with the outdated SAPUI5 version.

            "sap.integration": {
                "navMode": "inplace",
                "urlTemplateId": "urltemplate.fiori-cf-ars",
                "urlTemplateParams": {
                    "appId": "<APP_ID>",
                    "query": {
                        "siteId": "<SITE_ID>",
                        "subaccountId": "<SUBACCOUNT_ID>",
                        "saasApprouter": "true",
                        "sap-ui-version": "<OUTDATED_VERSION>"
                    }
                }
            }

• SAP Business Technology Platform
• SAP Build Work Zone, standard edition
• SAP Build Work Zone, advanced edition
• SAP SuccessFactors Work Zone

html5 applications, zone content manager, sap-ui-version, outdated sapui5 version, net::ERR_BLOCKED_BY_ORB, blank screen, infinite loading spinner, application tile parameters, site manager, deployment, cloud foundry environment , KBA , EP-WZ-SM-ADM , Site Manager which provides site administration capabilities , Problem