SAP Knowledge Base Article - Public

3703624 - Manage my Data "View Phone Number" hyperlink missing - SAP SuccessFactors Employee Central

Symptom

On the "Manage My Data" tile, the "View Phone Numbers" field does not provide a clickable hyperlink.

Environment

  • SAP SuccessFactors HCM Suite
  • SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Proxy as an employee.
  2. Click on the "Manage my Data" tile on the homepage. 
  3. Select "View Phone Numbers"
  4. Observe that the number does not have a hyperlink.

Resolution

Our engineering team is currently working to fix the issue. The update is planned to be delivered as part of the 1H2026 release.

See Also

KBA:

Guide:

Keywords

1H2026, ECT-266043, INC19061792, missing hyperlink, clickable link, view phone number, manage my data, quick actions, home page, employee central. , KBA , LOD-SF-EC-PER-ECO , Emergency Contact Details , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions