3703703 - Unable to onboard SAP Service and Asset Manager due to BTP Root Certificate update to G5

Due to the recent change of BTP root cert (from G2 to G5), below error message may show when on onboarding SAP Service and Asset Manager application/client (MDK app):

• Users encounter the error "Unsuccessful Restore: Failed to restore access to application. Retrying now" when logging into the SAP Service and Asset Manager application.
• After reinstalling the application, the error "Network unavailable: Please try again later" is displayed.
• Failed to onboard! The server URL you are tying to access is not reachable. Use different connection setting or try again later.

• SAP Service and Asset Manager all versions
• All devices including Android and iOS

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