3703706 - How to use ModHeader Add-on to trace log with Akamai header for troubleshooting SuccessFactors Performance issue

• Slow system performance observed when using the SAP SuccessFactors Platform.
• Most performance issue is caused by Akamai Cache. Log information is not enough and Akamai header is missing even httpwatch log is capture via 2089446 - HTTPWatch for SuccessFactors | How to download, install and use the tool 

SAP SuccessFactors HCM Suite

Before capturing the trace log as instructed via 2089446 - HTTPWatch for SuccessFactors | How to download, install and use the tool, please install an add-on extension ModHeader first.

1. Go to Google Chrome extension Store or MicroSoft Edge Extension Store
2. Search for the add-on extension of "Modheader"
3. Install the extension and restart your browser page
4. Open the extension "Modheader"
5. Fill the parameters of Request Headers of "Pragma" as the following screenshot. (The detailed paramenter will be "akamai-x-cache-on, akamai-x-cache-remote-on, akamai-x-check-cacheable, akamai-x-get-cache-key, akamai-x-get-true-cache-key, akamai-x-serial-no, akamai-x-get-request-id, akamai-x-get-client-ip")
6. Make sure the checkbox of "Pragma" is ticked when capturing the log as instructed in 2089446 - HTTPWatch for SuccessFactors | How to download, install and use the tool

2089446 - HTTPWatch for SuccessFactors | How to download, install and use the tool 

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