Symptom
Escape key does not close "More Options" dialog for widgets in SAC
Environment
SAP Analytics Cloud 2025.24
Reproducing the Issue
- Log into SAC
- Open any story
- Click on the three dots of the widget (Eg : chart, input control, etc)
- Press the escape key on the keyboard
Notice: The dialog does not disappears.
Note: The functionality works for the table widget
Cause
By design behavior of the product
Resolution
Kindly vote on the enhancement request at Improvement Request Details - Customer Influence.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- Getting Started with SAP Analytics Cloud
- Need More Help? Contact Support or visit the solution finder today!
Keywords
dialog accessibility, story report, escape key issue, sap analytics cloud, widget accessibility, ergonomic testing failure, more options dialog, chart widget, input control widget, table widget, enhancement request , KBA , LOD-ANA-DES , Story Design & Visualizations , Product Enhancement
SAP Knowledge Base Article - Public