Symptom
- When searching for a term in the free text search criteria (Enterprise Search), incidents containing rich text formatting do not appear in the results
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Environment
- SAP Solution Manager 7.2
Keywords
enterprise search, rich text formatting, incident search, free text search, SAP Solution Manager, indexing issue, text type, CRMC_TEXT, Log (R), formatted text, SUZZ, HTML text , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem
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