3704015 - SAC Filterline Context Menu Rendering Issue – Menu Not Displayed for Some Users

• The context does not render or appear as expected for certain users.
• The behavior is inconsistent and does not follow a clear or reproducible pattern.
• The issue occurs in both Test and Production environments.
• Other users accessing the same context may not experience the issue.

• SAP Analytics Cloud (Enterprise)

   

1. Access the SAP Analytics Cloud environment.
2. Attempt to view the Filter Page in the affected environment via Story.
3. Observe inconsistent behavior where the context does not render or appear as expected for certain users.

• Updating the theme from the older SAP Belize theme to SAP Morning Horizon (Light) resolved the UI rendering issue.
• This is a UI rendering issue caused by using the legacy SAP Belize theme.
• Certain SAC UI components are not fully compatible with older themes after recent upgrades, leading to incomplete or incorrect rendering of the Filterline context menu.

• Update the theme from SAP Belize - old theme to SAP Morning Horizon (Light) - new theme.
• Steps to update the theme:

1. 1. Open the SAP Analytics Cloud (SAC) landing / home page.
   2. Click the Name Initial icon in the top-right corner.
   3. Select Settings and navigate to Appearance.
   4. Change the theme from SAP Belize to SAP Morning Horizon (Light).
   5. Click Close, refresh the browser, and re-test the behavior.

• Refer to: 2280022 - How to collect a HTTP archive (HAR) file and Console Log file in SAP Analytics Cloud.

SAP, SAC, context rendering issue, sap analytics cloud, inconsistent behavior, test environment, production environment, sap belize theme, sap morning horizon theme, ui rendering issue, visualization issue, theme update , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem