SAP Knowledge Base Article - Public

3704058 - Screen Reader Does Not Announce 'No achievements yet' for Achievements Tab

Symptom

After selecting the Achievements tab using a screen reader, the message "No achievements yet. No achievements have been created. Check back later for updates." is not announced:

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Continuous Performance Management

Reproducing the Issue

  1. Log into SuccessFactors with a screen reader
  2. In the module picker, select Continuous Performance
  3. Select the View Achievements button
  4. Select the Achievements tab
  5. The message "No achievements yet. No achievements have been created. Check back later for updates." is displayed but not announced

Cause

Expected behavior

Resolution

By system design, the message will not be announced when the Achievements tab is selected. The user must make a filter selection first for the screen reader to make the announcement. For example, the correct steps to announce the error message are as follows:

  1. Tab to the Filter icon
  2. Select a filter > Select the Filter button
  3. The message will be announced

Keywords

status message, achievements page, screen reader, accessibility, success factors, cpm, assistive technology, no achievements yet, accessibility issue, wcag, a11y , KBA , LOD-SF-CPM-ACC , SuccessFactors Continous Performance Management Accessibilit , LOD-SF-CPM-ACT , Activities , Problem

Product

SAP SuccessFactors Performance & Goals all versions