Symptom
- After taking a successful memory dump
- The ASE error log reports a timeslice when appending the error log to the dump file
- The stack for the timeslice includes functions write and shm_update_errorlog
- A typical log sequence includes these elements
- the event that triggers a memory dump , for example
00:0003:00000:01064:2026/01/05 05:10:31.94 kernel Current process (0x1c8f0488) infected with signal 11 (SIGSEGV)
00:0003:00000:01064:2026/01/05 05:10:31.94 kernel Address 0x0x00000000016b68c8 (Optimize+0xe68), siginfo (code, address) = (128, 0x(nil))
...
00:0003:00000:01064:2026/01/05 05:10:31.94 server Initiating shared memory dump for signal 11
...
00:0003:00000:01064:2026/01/05 05:11:00.30 server Shared memory dump completed successfully
...
00:0003:00000:01064:2026/01/05 05:11:00.30 kernel end of stack trace, spid 1064, kpid 479134856, suid 43 - a message after that shows the errorlog is written to the memory dump file (note the time):
00:0003:00000:01064:2026/01/05 05:11:00.32 kernel Updating errorlog in dump file /tmp/MEMDUMP_ASE/ASE.dmp.2026010409172901 (13626 MB). - followed by a timeslice at 'write' function call
- at a time exactly equivalent to the 'cpu grace time' value of the server
- in this example, that value is 500 which is 50 seconds, so the message is seen 50 seconds later than the highlighted time above
00:0003:00000:01064:2026/01/05 05:11:50.32 kernel timeslice -501, current process infected at 0x2b9c75ba26fd (write+0x2d)
...
00:0003:00000:01064:2026/01/05 05:12:23.87 kernel Dump complete in 34 seconds.
00:0003:00000:01064:2026/01/05 05:12:23.87 kernel 6 segments of total size 14212284416 bytes written to dump file.
00:0003:00000:01064:2026/01/05 05:12:23.87 server Shared memory dump completed successfully. - with stack functions:
null
shm_update_errorlog
kisignal
write
- the event that triggers a memory dump , for example
Read more...
Environment
SAP Adaptive Server Enterprise (ASE) 16.0 SP04 & 16.1
Product
SAP Adaptive Server Enterprise 16.0.4 ; SAP Adaptive Server Enterprise 16.1
Keywords
(null) , (null)+0x2b9c75ba3630() , shm_update_errorlog+0x179() , kisignal+0xac7() , write+0x2d() , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Known Error
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