Symptom
This KBA will mainly cover:
- Expected Changes When Joule is Enabled in SuccessFactors Mobile
- When a user is proxying as another user SuccessFactors website, scanning "Activate via QR code" while proxying activates the logged in user's (proxy user) mobile account, not the account of the user you are proxying (proxied user).
- After enabling Joule in SFSF Mobile App, all mobile users are deactivated.
- After enabling Joule, Multi-Profile mode in SF Mobile got disabled.
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Environment
- SuccessFactors Mobile App
Keywords
SuccessFactors Mobile App, LOD-SF-PLT-MOB, BTP Authentication, SFSF Mobile, Cannot use QR code when proxying, Proxy issue, QR Code, Activate via QR Code, Joule, Joule in SuccessFactors Joule, Multi-profile is disabled after enabling Joule in SFSF MOB, Impact of enabling Joule in SFSF MOB , KBA , LOD-SF-PLT-MOB , Mobile Issues , LOD-SF-PLT-JOU , Joule in SuccessFactors , Problem
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