SAP Knowledge Base Article - Preview

3704109 - mail.smtp.host Option value to be updated before February 10th 2026 in SAP Agent Lifecycle Management

Symptom

  • SAP is migrating the SAP Mail Relay to a new cloud infrastructure on Feb. 10th, 2026, so the hostname used for the relay will be changing and an Option property value needs to be updated.
  • This article outlines the process on how to update this value.
  • Please note this only applies for customers in GCP.


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Environment

  • SAP SuccessFactors Sales Performance Management
  • Agent Lifecycle Management

Product

SAP Agent Lifecycle Management all versions

Keywords

mail.smtp.host, auth.mail.net.sap, ALM, GCP, mail, hostname, options , KBA , CEC-SAL-PPO , Agent Lifecycle Management , How To

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