SAP Knowledge Base Article - Preview

3704195 - Checklist and information required prior to opening a case for S/4HANA Migration Cockpit (On-premise and Private Cloud Edition)

Symptom

For S/4HANA Migration Cockpit (On-premise and Private Cloud Edition):

  • Checks that must be made prior to opening a Support Case
  • Information that should be provided when opening a Support Case 

⚠️ IMPORTANT: The checklist covers the mandatory first steps to resolve an issue. A case should be opened ONLY if the problem persists after the checklist has been applied.
The requested information is required for initial analysis and ensures accurate triage. It is required to avoid delays in case assignment and resolution.


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Environment

  • SAP S/4HANA
  • SAP S/4HANA Private Cloud 

Product

SAP S/4HANA all versions

Keywords

migration, migration cockpit, S/4HANA Migration Cockpit, pre-requisite, requirements, installation, permissions, migrate, component , KBA , CA-LT-MC , S/4HANA Migration Cockpit , CA-GTF-MIG , SAP S/4HANA Data Migration Cockpit Content , CA-LT-PE , S/4HANA Migration Cockpit – Direct Transfer , How To

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