SAP Knowledge Base Article - Public

3704257 - Employee Time Sheet Custom Conditional Fields Visibility Issue on Android Devices

Symptom

  • Custom conditional fields are created under the Employee Time Sheet Entry object
  • On Android devices, the fields initially appear upon loading but disappear within a second.
  • On Web Time Sheet UI and iOS devices, the system functions as expected, reflecting the visibility of fields.

Environment

  • SAP SuccessFactors Employee Central - Time Sheet
  • SAP SuccessFactors Time Tracking

Reproducing the Issue

  1. Open SuccessFactors mobile app in Android device.
  2. Navigate to "View My Timesheet" and click on "Create Recording".
  3. Observe that the fields are visible for a second and then disappear.

Cause

This is a Known Error.

Resolution

This fix for this issue is planned to be deployed with 2602 mobile release. For release timelines, please review Monthly Release Calendar of SAP SuccessFactors Mobile – 1H 2026 

Please follow this KBA for updates.

Workaround:

No workaround is available.

See Also

Keywords

KI2512, MOB-111859, timesheet custom conditional field, android visibility issue, mobile app, SAP SuccessFactors, android behavior discrepancy , KBA , LOD-SF-EC-TMS-MOB , Mobile , Known Error

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions