SAP Knowledge Base Article - Preview

3704454 - Skills are not updated on technician mouseover in Planning & Dispatching with SAP ECC

Symptom

  • Skills assigned to a technician are not displayed correctly in the planning board after updates from the ECC backend system.
  • Skills appear correctly in the MDM web app but are mismatched in the planning board view.


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Environment

Planning and Dispatching

Keywords

skills mismatch, planning board, MDM web app, skill validation, ECC backend, technician assignment, skill updates, SAP Field Service Management, Proaxia connector, skill creation, skill tag , KBA , CEC-SRV-FSM-ERP , FSM Connector for SAP ERP , Problem

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