3704608 - IQ 16.2 installation process crashes when passing License file

• IQ 16.2 installation process crashes when passing License file using PARTITION level sub-capacity licensing.

• ===============================================================================
  Installing...
  -------------
   
  [==================|==================|==================|==================]
  [------------------|------------------|------------------|------------------]
  #
  # A fatal error has been detected by the SAP Java Virtual Machine:
  #
  #  SIGSEGV (0xb) at pc=0x00007f352a04da85, pid=3886001, tid=3894715
  # accessing faulting address: 0x0000000000000000
  #
  # JRE version: Java(TM) SE Runtime Environment (8.0.461) (build 8.1.106)
  # Java VM: SAP Java Server VM (8.1.106 11.0.28+000, Jul 10 2025 12:41:26 - 81_REL - optU - linux amd64 - 6 - bas2:343521 (mixed mode), tiered, compressed oops, parallel gc, linux-amd64)
  # Problematic frame:
  # C  [libsylapij.so+0x4da85]  bhMZW5k_cKLhY+0x2c (sp=0x00007f3547d20d90,pc=0x00007f352a04da85)
  #
  # Core dump will be written. Default location: Core dumps may be processed with "/usr/lib/systemd/systemd-coredump %P %u %g %s %t %c %h" (or dumping to /tmp/install.dir.3886001/core.3886001)
  #
   
  Native frames: (J=compiled Java code, j=interpreted, V=VM code (C/C++), v=VM code (generated), C=native code)
  C  [libsylapij.so+0x4da85]  bhMZW5k_cKLhY+0x2c (sp=0x00007f3547d20d90,pc=0x00007f352a04da85)
  C  [libsylapij.so+0x4dc83]  vUvXWGQld2+0xbb (sp=0x00007f3547d20de0,pc=0x00007f352a04dc83)
  C  [libsylapij.so+0x7937c]  rtzLynOH+0x5a6 (sp=0x00007f3547d210d0,pc=0x00007f352a07937c)
  C  [libsylapij.so+0x5428c]  gOJHp4gjww_+0x5d (sp=0x00007f3547d211e0,pc=0x00007f352a05428c)
  C  [libsylapij.so+0x54426]  zgDBNmURU8+0x76 (sp=0x00007f3547d21230,pc=0x00007f352a054426)
  C  [libsylapij.so+0x64956]  jcaKTWenTmEWPQfXtIC+0x50d (sp=0x00007f3547d21310,pc=0x00007f352a064956)
  C  [libsylapij.so+0x7f369]  gTMHZZBGmWEYp8Bs+0xce (sp=0x00007f3547d213d0,pc=0x00007f352a07f369)
  C  [libsylapij.so+0x80756]  npt_4PltaxEuN+0x1b8 (sp=0x00007f3547d21440,pc=0x00007f352a080756)
  C  [libsylapij.so+0x80bcd]  sGsPjGcLV6HjzfCHpSS+0x1ed (sp=0x00007f3547d214c0,pc=0x00007f352a080bcd)
  C  [libsylapij.so+0x81694]  zS6qx3B8r+0x3c4 (sp=0x00007f3547d21550,pc=0x00007f352a081694)
  C  [libsylapij.so+0x604cf]  zLbfwi+0x9a0 (sp=0x00007f3547d21680,pc=0x00007f352a0604cf)
  C  [libsylapij.so+0x4aabb]  Java_com_sybase_sylapi_SyLAPINative_nInit+0xea (sp=0x00007f3547d227c0,pc=0x00007f352a04aabb)
  j  com.sybase.sylapi.SyLAPINative.nInit(ILjava/lang/String;Ljava/lang/String;Ljava/lang/String;Lcom/sybase/sylapi/SyLAPIListener;Ljava/lang/String;Ljava/lang/String;Ljava/lang/String;Ljava/lang/String;)V+0x0 (bcx=0x00007f352a4fdee0) (sp=0x00007f3547d22860,pc=0x00007f3530015c23)
  j  com.sybase.sylapi.SyLAPI.init(ILjava/lang/String;Ljava/lang/String;Ljava/lang/String;Lcom/sybase/sylapi/SyLAPIListener;Ljava/lang/String;Ljava/lang/String;Ljava/util/Locale;Ljava/lang/String;)V - SyLAPI.java:112 (bcx=0x00007f352a4fb166) (sp=0x00007f3547d22910,pc=0x00007f353000c3c9)
  j  com.sybase.ia.sysam.SYSAMWriteInstallDateAction.writeInstallDate()Z+0x38 (bcx=0x00007f352840f958) (sp=0x00007f3547d229c8,pc=0x00007f353000c3c9)
  j  com.sybase.ia.sysam.SYSAMWriteInstallDateAction.install(Lcom/zerog/ia/api/pub/InstallerProxy;)V+0x36 (bcx=0x00007f352840f09e) (sp=0x00007f3547d22a78,pc=0x00007f353000ade6)
  j  com.zerog.ia.installer.actions.CustomAction.installSelf()Lcom/zerog/ia/installer/IAStatus;+0xbd (bcx=0x00007f352b8ac75d) (sp=0x00007f3547d22af8,pc=0x00007f353000c3c9)
  j  com.zerog.ia.installer.actions.PlugInAction.installSelf()Lcom/zerog/ia/installer/IAStatus;+0x5 (bcx=0x00007f352b8cf63d) (sp=0x00007f3547d22b60,pc=0x00007f353000bf90)
  j  com.zerog.ia.installer.AAMgrBase.an(Lcom/zerog/ia/installer/Action;)V+0x20 (bcx=0x00007f352a6756d0) (sp=0x00007f3547d22be0,pc=0x00007f353000bf90)
  j  com.zerog.ia.installer.ConsoleBasedAAMgr.ac(Lcom/zerog/ia/installer/InstallPiece;)V+0xf0 (bcx=0x00007f352a672b68) (sp=0x00007f3547d22c40,pc=0x00007f353000c3c9)
  j  com.zerog.ia.installer.AAMgrBase.am(Lcom/zerog/ia/installer/InstallPiece;)V+0x14 (bcx=0x00007f352a674edc) (sp=0x00007f3547d22cc0,pc=0x00007f353000c3c9)
  j  com.zerog.ia.installer.AAMgrBase.runNextInstallPiece()V+0x5 (bcx=0x00007f352a674e2d) (sp=0x00007f3547d22d38,pc=0x00007f353000c3c9)
  j  com.zerog.ia.installer.AAMgrBase.al(Lcom/zerog/ia/installer/InstallPiece;)Z+0x70 (bcx=0x00007f352a674d78) (sp=0x00007f3547d22db0,pc=0x00007f353000c3c9)
  j  com.zerog.ia.installer.ConsoleBasedAAMgr.ac(Lcom/zerog/ia/installer/InstallPiece;)V+0x2 (bcx=0x00007f352a672a7a) (sp=0x00007f3547d22e10,pc=0x00007f353000ade6)
  j  com.zerog.ia.installer.AAMgrBase.am(Lcom/zerog/ia/installer/InstallPiece;)V+0x14 (bcx=0x00007f352a674edc) (sp=0x00007f3547d22e78,pc=0x00007f353000c3c9)
  j  com.zerog.ia.installer.AAMgrBase.runNextInstallPiece()V+0x5 (bcx=0x00007f352a674e2d) (sp=0x00007f3547d22ef0,pc=0x00007f353000c3c9)
  j  com.zerog.ia.installer.ConsoleBasedAAMgr.ac(Lcom/zerog/ia/installer/InstallPiece;)V+0xf4 (bcx=0x00007f352a672b6c) (sp=0x00007f3547d22f68,pc=0x00007f353000c3c9)
  j  com.zerog.ia.installer.ConsoleBasedAAMgr.runPostInstall()V+0xa5 (bcx=0x00007f352a672375) (sp=0x00007f3547d22fc8,pc=0x00007f353000c3c9)
  j  com.zerog.ia.installer.LifeCycleManager.consoleInstallMain()V+0x398 (bcx=0x00007f352dccf5a8) (sp=0x00007f3547d23040,pc=0x00007f353000c3c9)
  j  com.zerog.ia.installer.LifeCycleManager.executeApplication([Ljava/lang/String;)V+0x7c (bcx=0x00007f352dccdbac) (sp=0x00007f3547d230b8,pc=0x00007f353000c3c9)
  j  com.zerog.ia.installer.Main.main([Ljava/lang/String;)V+0x11 (bcx=0x00007f352dcc3719) (sp=0x00007f3547d23128,pc=0x00007f353000c3c9)
  v  ~StubRoutines::call_stub (sp=0x00007f3547d231a8,pc=0x00007f3530000ce9)
  V  [libjvm.so+0xaa65bf]  JavaCalls::call_helper(JavaValue*, methodHandle const&, JavaCallArguments*, Thread*)+0x2af (sp=0x00007f3547d23220,pc=0x00007f3546aa65bf)
  V  [libjvm.so+0xea4336]  invoke(InstanceKlass*, methodHandle const&, Handle, bool, objArrayHandle, BasicType, objArrayHandle, bool, Thread*) [clone .constprop.143]+0x9e6 (sp=0x00007f3547d23310,pc=0x00007f3546ea4336)
  V  [libjvm.so+0xea4beb]  Reflection::invoke_method(oopDesc*, Handle, objArrayHandle, Thread*)+0xfb (sp=0x00007f3547d23590,pc=0x00007f3546ea4beb)
  V  [libjvm.so+0xaf662c]  JVM_InvokeMethod+0x10c (sp=0x00007f3547d23610,pc=0x00007f3546af662c)
  j  sun.reflect.NativeMethodAccessorImpl.invoke0(Ljava/lang/reflect/Method;Ljava/lang/Object;[Ljava/lang/Object;)Ljava/lang/Object;+0x0 (bcx=0x00007f352dd5e7f0) (sp=0x00007f3547d23680,pc=0x00007f3530015c23)
  j  sun.reflect.NativeMethodAccessorImpl.invoke(Ljava/lang/Object;[Ljava/lang/Object;)Ljava/lang/Object; - NativeMethodAccessorImpl.java:62 (bcx=0x00007f352dd5e654) (sp=0x00007f3547d236f8,pc=0x00007f353000bf90)
  j  sun.reflect.DelegatingMethodAccessorImpl.invoke(Ljava/lang/Object;[Ljava/lang/Object;)Ljava/lang/Object; - DelegatingMethodAccessorImpl.java:43 (bcx=0x00007f352dd5ee76) (sp=0x00007f3547d23778,pc=0x00007f353000bf90)
  j  java.lang.reflect.Method.invoke(Ljava/lang/Object;[Ljava/lang/Object;)Ljava/lang/Object; - Method.java:498 (bcx=0x00007f352d854fe0) (sp=0x00007f3547d237f0,pc=0x00007f353000c0f8)
  j  com.zerog.lax.LAX.launch()V+0xf5 (bcx=0x00007f352dc1244d) (sp=0x00007f3547d23860,pc=0x00007f353000bf90)
  j  com.zerog.lax.LAX.main([Ljava/lang/String;)V+0x71 (bcx=0x00007f352dc12f09) (sp=0x00007f3547d238d8,pc=0x00007f353000c3c9)
  v  ~StubRoutines::call_stub (sp=0x00007f3547d23978,pc=0x00007f3530000ce9)
  V  [libjvm.so+0xaa65bf]  JavaCalls::call_helper(JavaValue*, methodHandle const&, JavaCallArguments*, Thread*)+0x2af (sp=0x00007f3547d23a00,pc=0x00007f3546aa65bf)
  V  [libjvm.so+0xac64de]  jni_invoke_static(JNIEnv_*, JavaValue*, _jobject*, JNICallType, _jmethodID*, JNI_ArgumentPusher*, Thread*) [clone .isra.84] [clone .constprop.247]+0x2ee (sp=0x00007f3547d23af0,pc=0x00007f3546ac64de)
  V  [libjvm.so+0xac8841]  jni_CallStaticVoidMethod+0x161 (sp=0x00007f3547d23c50,pc=0x00007f3546ac8841)
  C  [libjli.so+0x8909]  JavaMain+0x6a9 (sp=0x00007f3547d23dd0,pc=0x00007f3547e08909)
   
   
  HiMemReport: not monitoring.
  # An error report with more information is generated,
  # it is saved as a file at this location:
  # /tmp/install.dir.3886001/hs_err_pid3886001.log
  #
  # If you would like to submit a bug report, please visit:
  #   https://support.sap.com/incident
  # Please save the hs_err file(s) and the written core dump for further error analysis
  # See SAP note 1500116 for further information on collecting core dumps after SAPJVM crashes
  # The crash happened outside the Java Virtual Machine in native code.
  # See problematic frame for where to report the bug.
  #
  Abort (core dumped)
  [i586363@ccus1gl0447 ebf31255]$

• Sybase IQ

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