Symptom
Created invoice has different quantity from original scanned invoice.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Supplier Invoicing work center.
- Go to Invoice Scanning view.
- Search for ABC (ABC is the scanned invoice's ID).
- Click in Review button.
- In Items section, for field 'Reviewed Quantity' insert "x".
- Click in Create Invoice button.
In Items section, the field 'Quantity' has value "y".
It was expected that the Quantity would be "x" instead (same as in the Reviewed screen).
Cause
This scenario happens because of the sum of two causes:
- The question "Do you want to compare scanning invoice items with purchase order items ?" is not scoped;
- The referenced Purchase Order has delivery documents linked and/or Supplier Invoices created.
So let's take for example that the Purchase Order item quantity is "10 each". Plus there is a delivery document of "3 each". So system expects that the delivery is invoiced and paid.
If the user applies 1 quantity in the Reviewed screen, in the Create Invoice screen the system overwrites to "3 each". This value is being taken from the delivery document.
And a second scenario: if there is already a supplier invoice created, the system will also take this into consideration by removing the already invoiced value.
So the system calculates:
[Created Invoice Quantity] = [Delivered Quantity] - [Invoiced Quantity]
To check how the system behaves while scoped question IS scoped, please check our material -> KBA: 3148602 Reviewed Data In Scanned Invoice Is Not Copied To Created Invoice
Resolution
The user can manually insert the expected quantity in the Created Invoice screen.
See Also
Keywords
Supplier Invoice, Scanned Invoice, Quantity, Reviewed Data, Do you want to compare scanning invoice items with purchase order items ?, Purchase Order , KBA , SRD-SRM-SI , Supplier Invoicing , How To
SAP Knowledge Base Article - Public