SAP Knowledge Base Article - Preview

3704623 - Leading zeros removed in C4C during employee replication from SuccessFactors - Employee Central Service Center (AskHR)

Symptom

  • While replicating employee data from SuccessFactors Employee Central (SF EC) to Cloud for Customer (C4C) via Cloud Platform Integration (CPI), leading zeros are removed for employee IDs in C4C.
  • Upon attempting to create a ticket via AskHR, an error message is displayed: "Your profile is not configured. Kindly contact Administrator".


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Environment

  • SAP SuccessFactors HCM Suite
  • Ask HR

Keywords

leading zeros, employee replication, successfactors employee central, cloud for customer, c4c, cloud platform integration, cpi, alpha conversion, Bizx_Odata destination, OAuth API key, error message, profile not configured, AskHR. , KBA , LOD-SF-INT-AHR , Ask HR - Employee Central Service Center (ECSC) , Problem

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